KAJIAN PELAYANAN MODEL ANTRIAN PRIORITAS VERSUS MODEL ANTRIAN FCFS BAGI PELANGGAN BERBASIS PROGRAM PASCAL ( Studi Kasus Fakultas Teknik Universitas Janabadra )

Sari

ABSTRACT

In the era of globalization, interactions between people  happen more and more, no longer the boundary between space and time, so there were many problems in human life, there was inter-dependence one problem with other problems, especially problems the queue, then the problem needs to be a model queue, in order to suitable for addressing queue problems that arise.  The queue problem  appear in any  activities held, and will require a service, such as the payment counters in supermarkets, at bus stations, at railway stations, in the port, airport and others, as well as students in the room needed services administration faculty service or other services in various fields. Problems concerning the arrival queue of customers / consumers / students and then ask the service resulting in a queue or waiting line, and then served to completion. Queue priorities is a model queue on the queue where customers need immediate service, may request inpriority, because customers have a fairly short time, while the service queue FCFS (First Come First Served) queue is a model in which customers who arrive early will be served first, second Queue and Queue model FCFS priorities than to obtain something that is suitable for customers / consumers / students who need the service. Similarly, employers / executor who provide services, just choose a suitable queuing model to be offered to customers.  Along with the rapid advances in computer technology a lot of software / programs that can solve the above problem of the queue, so that should be discussed with the topic "Model Forms Services Queue priorities FCFS Queuing Model versus Customer-Based Program for Pascal".

Keywords : Arriving Customers, Priority Queue, Queue FCFS, Wait Time, Served